Privacy Policy for Bayan911 App

Effective Date: April 24, 2025

Welcome to the Bayan 911 App. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application.

By using Bayan911 Barangay App, you agree to the collection and use of information in accordance with this Privacy Policy.

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1. Information We Collect

When you use our app, we may collect the following types of information:

• Personal Information:
  • Full Name
  • Mobile Number
  • Email Address (if provided)
  • Barangay or Community Affiliation
• Incident Information:
  • Incident type, description, date, time, and location
  • Uploaded attachments (photos, videos, or documents)
• Location Data:
  • Real-time or submitted location data when reporting or tracking incidents
• Device Information:
  • Device ID, operating system, app version, and crash data for troubleshooting and improvements

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2. How We Use Your Information

We use the information we collect to:

• Process and manage incident reports efficiently
• Enable communication between users, responders, and administrators
• Send important notifications, updates, and announcements
• Improve app features, functionality, and user experience
• Maintain the security, integrity, and reliability of the app

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3. Sharing Your Information

We do not sell or rent your personal information.

However, we may share your information in the following situations:

• With Authorized Personnel: To process incidents and coordinate responses with barangay officials or emergency responders.
• With Service Providers: To help us deliver the app’s services (such as hosting, analytics, and communication services) under strict confidentiality agreements.

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4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Data encryption during transmission.
• Secure storage practices.
• Role-based access controls within our systems.

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5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for data processing (may affect your ability to use some features).
• Report concerns regarding your data privacy.

To exercise any of these rights, please contact us at info@microbizone.com.

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6. Data Retention

We retain your information for as long as your account is active or as needed to fulfill the purposes outlined in this policy. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce agreements.

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7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy within the app or through other communication methods

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8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Bayan911 App Support Email: info@microbizone.com Phone: (02) 8812 5206 official Address: Microbiz One Inc. 3F Raha Sulayman Bldg. 108 Benavidez St., Legaspi Village, Makati, 1229, Philippines